Free Shipping in the Netherlands

FAQ


Which methods of payment do you accept?

We accept Creditcards, as well as PayPal and Ideal. See all of our accepted methods of payment:

Betalingsmogelijkheden_2

Can I request a custom size?

On our website we have selected our preferred sizes for each artwork. In some cases you can request a custom size. Please send us your request via email info@thomasbijen.com

What shipping methods are available?

Shipping of all our products within the Netherlands is free of charge.

For shipments of all our products to other countries please contact us info(at)thomasbijen.com as we are able (planning) to ship out to more countries.

Do you ship internationally?

For shipments of all our products to other countries please contact us info(at)thomasbijen.com as we are able (planning) to ship out to more countries.

Can I ship to another address?

Yes, you can send to a shipping address, which is different from your billing address.

Do I have to pay any import duties or taxes?

We believe in totally transparent pricing, so the price you see is the total cost. Our shopping cart gives you a full price breakdown to show taxes, duties (if applicable), and shipping costs.

 

How long will it take to get my package?

Unless agreed otherwise, delivery will be ex warehouse to your address or to the delivery address specified by you. The delivery time is approx. 10 workdays.

Can I change my order once it has been placed?

It is not possible to change your order once it has been placed. The only exception to this is the delivery address, which can be changed if your order has not yet been shipped. To change this, please contact us via email at info@thomasbijen.com.

Is my artwork a genuine limited edition?

Yes, all our prints are limited. You will receive a certificate of authenticity, with the edition number, a seal and the signature of the artist.

Our specials are one of a kind.

Who should I contact if I have any questions?

Please contact us at info@thomasbijen.com for all your questions

Have any questions we didn't answer?